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We support safe, enjoyable play and encourage you to stay in control.
Our commitment
Matereno is an information-only service. We do not sell lottery products or accept wagers. Nevertheless, because our content relates to gambling, we comply with the Interactive Gambling Act 2001 and promote responsible play principles endorsed by the Victorian Responsible Gambling Foundation.
Keep it fun – quick checklist
- Set a weekly ticket budget and stick to it.
- Never borrow money or use credit cards to buy tickets.
- Remember: Powerball Division 1 odds are 1 in 134 million.
- Take regular breaks – skipping draws will not “miss your turn”.
Self-help tools
The official operators provide built‑in limit settings:
- The Lott – weekly spend and deposit caps, Pause‑to‑Play (7 to 90 days lockout).
- Lotterywest – daily/weekly/monthly spend limits, self‑exclusion up to 3 years.
- BetStop – national self‑exclusion register covering all Australian wagering operators (betstop.gov.au).
Warning signs
If you experience any of the following, consider seeking help:
- Spending more than intended to chase losses.
- Feeling anxious or irritable when unable to play.
- Hiding gambling from family or friends.
- Using gambling as an escape from stress or depression.
Free, confidential help 24/7
- Gambling Help Line – 1800 858 858 (nation‑wide, free call)
- Gambling Help Online – live chat counselling
- National Debt Helpline – 1800 007 007 (financial counselling)
Contact us
If you have questions about this policy or need assistance, e‑mail [email protected] or call +61393752470.